Privacy Policy
Last [updated/reviewed]: 7/19/2025
HoopsBI, LLC, a Wyoming limited liability company] ("Company", "we", "our", or "us") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites that link to this policy (our "Services") and our practices for using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
Through the Services.
In communications, including email, text, chat, and other electronic messages, between you and the Services.
[When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy.]
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
Any third party (including our affiliates and subsidiaries)], including through any application or content (including advertising) that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children's and Minors' Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, credit card number, /any other identifier we may use to contact you online or offline]).
The types and categories of personal data we collect or process include:
Account and contact information, including name, address such as home address, work address, or other address, email address, phone number, username, and other contact information you provide us.
Payment information, including credit card or debit card information and information about the payment methods and services (such as PayPal or Venmo) you use in connection with the Services.
Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
Demographic information, including your age, gender, if you have consented to such information collection.
Location information, including [general geographic location such as country, state or province, or city and/or precise geolocation, if you have enabled and consented to location information collection.
Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
If you are a California resident, to access our supplemental California privacy statement, visit https://hoopsbi.com/ccpa-privacy-notice
Some of the information identified above, including identification document information, precise geolocation information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We also collect:
Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
How We Collect Your Personal and Other Data
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you create or update an account, place an order, subscribe, or make a purchase, participate in surveys, or promotions.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use.
We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services such as behavioral tracking.
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Web Beacons. Some parts of the Services [and our emails ]may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for purposes by adjusting your preferences in the Cookiebot consent banner or by visiting the "Cookie Settings" link in the website footer. You may also exercise your choices by contacting our webmaster at webmaster@hoopsbi.com . Please note that some Services features may be unavailable as a result.
When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties [may ]include:
Advertisers, ad networks, and ad servers.
Analytics companies.
Your device manufacturer.
Your internet or mobile service provider.
Merchant Service and/or Credit Card providers
These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From Business Partners and Service Providers
We may receive personal data about you from other sources and combine it with information we collect directly from you. For example, we may obtain data from third-party service providers that help us operate and enhance the platform, such as email communication services, payment processors, content delivery networks, security and anti-fraud providers, and analytics partners. We may also receive information from business partners or marketing partners who share consumer insights with us, including general demographic details (such as age, gender, or general interests) and preferences. This helps us personalize your experience on the platform, improve services, and deliver relevant content and offers
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal data, to:
Provide access to the platform, including its contents, features, insights, and interactive tools.
Fulfill and manage subscriptions, including processing payments, renewals, upgrades, and account support.
Personalize your experience on the platform, such as tailoring dashboards, content recommendations, and aggregated reports.
Send you important notices related to your account or subscription, including service announcements, renewal reminders, and security alerts.
Analyze and improve the platform’s performance, design, and user experience by creating aggregated or anonymized data from your interactions and submissions.
Promote and market the platform, including providing updates about new features, services, or offerings that may be relevant to you.
Carry out our contractual obligations and enforce our rights, including billing, collection, and dispute resolution.
Notify you when new platform features or content updates are available.
Support security, fraud prevention, and compliance efforts.
Fulfill any other purpose that we describe when you provide the information, or for which you give consent.
Use in any other ways that are compatible with the original purpose of collection and permitted under applicable law.
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:
Estimate our audience sizes and usage patterns.
Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
Speed up your searches.
Recognize you when you return to our Services.
[We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please update your preferences within cookiebot user preferences/adjust your user preferences in your account profile.] For more information, see Your Rights and Choices About Your Information.]
[We use location information to monitor site scaling effectiveness and understand our customer base.]
Insights Based on External Survey Data
In some cases, our analytics are informed by anonymized and aggregated survey data collection. Although this data is not collected through our platform and does not contain personally identifiable information, we may receive access to derived insights or models. Certain survey participants may be eligible to receive compensation, profit participation, or other financial consideration in connection with the use of their anonymized data These data sources are governed by independent consent processes. We do not re-identify or attempt to associate these datasets with any user of our platform. Insights generated from these aggregated data sets are produced using proprietary analytics and modeling techniques. These outputs are designed to reveal generalized trends, rankings, and forecasts based on patterns in anonymized data. They are not intended to reflect verified facts about any individual contributor or subject. They are not intended to reflect verified facts about any individual contributor or subject. No editorial judgment is applied to individual responses, and no single participant influences platform outcomes or features.
Who We Disclose Your Information To
We may disclose aggregated information about our users[, and information that does not identify any individual,] without restriction.
We may also disclose personal data that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we engage to support the platform’s operation and delivery of services (these parties are contractually obligated to keep your personal data confidential and use it only for the purposes specified by us).
In connection with a potential or actual merger, acquisition, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the platform’s assets. This includes situations where user data may be transferred as part of due diligence or as an asset in a completed transaction.
To third parties to market their products or services to you if you have consented to or not opted out of these disclosures. We require these parties to keep your data confidential and use it only as instructed. For more details, see Your Rights and Choices About Your Information.
To fulfill the purpose for which you provide it. (For example, if you use our "email a friend" feature, we will send your message and email address to the recipient.) For any other purpose disclosed by us when you provide the information.
For any other purpose disclosed by us at the time you provide the information.
With your consent.
As otherwise permitted or required by applicable law.
We may also disclose your personal data:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use(https://hoopsbi.com/terms-of-use ) and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers/members, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
The categories of personal data we may disclose include:
Identification and contact data, such as name, email address, and phone number.
• Account and subscription information, including login details, subscription plan, and status.
• Payment and transaction information, including billing details (handled via payment processors).
• Technical and device information, such as IP address, browser type, and operating system.
• Usage data, including how you interact with the platform and features accessed.
• Communication data, such as support messages or form submissions (e.g., "Share Your Experience" emails).
• Preferences and consent information, such as marketing preferences and cookie consent settings.
• Aggregated and anonymized data, which does not directly identify you but may be derived from your personal data.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.
Advertising, marketing, cookies, and other tracking technologies choices:
Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can also manage your cookie preferences at any time by using the Cookiebot consent banner or by visiting the "Cookie Settings" link available in the footer of our website. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or may not function properly. Some browsers include a "Do Not Track" (DNT) setting that can signal your preference not to be tracked across websites. Because there is no universal standard for how to interpret DNT signals, our Services may not respond to all DNT requests. Instead, we recommend using the cookie management tools described above to control data collection and use on our platform
Promotions by the Company. If you do not wish us to use your information to promote our own or third parties' products or services, you can opt out by clicking on the 'unsubscribe' link at the bottom of any promotional email you receive from us. You can also opt out by logging into your account and adjusting your account settings and preferences or sending us an email stating your request to support@hoopsbi.com .
Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target audience preferences, you can opt out by visiting our Cookie Preference Center on our website and adjusting your cookie settings to disable targeted advertising cookies. You can also opt out by visiting the Network Advertising Initiative (NAI) Opt-Out page www.networkadvertising.org/choices or the Digital Advertising Alliance (DAA) Opt-Out page www.aboutads.info/choices and opting out of participating companies. For this opt out to function, you must have your browser set to accept all browser cookies.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal data with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by https://thenai.org/ . You can also opt out by logging into your account and adjusting your account settings and preferences or sending us an email stating your request to support@hoopsbi.com. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Location data choices:
Location Data. You can choose whether or not to allow the Services to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some Services features may become inaccessible or not function properly.]
Your State Privacy Rights
Depending on your state of residency, you may have certain rights related to your personal data, including:
Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible[ and required by state law, depending on your state], data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.
Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please email support@hoopsbi.com . To appeal a decision regarding a consumer rights request
Submit Your Appeal in Writing: You must submit your appeal in writing within ten days of receiving our decision. Please clearly state that you are appealing a decision regarding a consumer rights request and include:
Your full name and contact information (email address and phone number).
The date of your original consumer rights request.
A clear explanation of why you are appealing our decision, including any additional information or documentation you believe is relevant.
The specific right(s) (Access, Correction, Deletion, Opt-Out) the appeal pertains to.
Send Your Appeal To: Please send your written appeal to the following email address: www.hoopsbi.com .
Review Process: Upon receipt of your appeal, a different individual or team from the one that made the initial decision will review your request and our original response. This review will consider all information provided in your appeal.
Appeal Decision: We will provide you with a written response to your appeal within 30-60 days of receiving your appeal. This response will explain the outcome of the appeal and any actions taken.
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to this designated by contacting us toll-free at 1-888-985-7520 or via email at EMAIL: support@hoopsbi.com/ WEBSITE: www.hoopsbi.com . However, please know we do not currently sell data triggering that statute's opt-out requirements.
If you are a California resident, additional information applies to you. To access our supplemental California privacy statement and learn more about California residents' privacy rights, visit https://hoopsbi.com/ccpa-privacy-notice
Notice to EU and EEA Users (GDPR)
If you are located in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), we process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“EU GDPR”) and the UK General Data Protection Regulation (“UK GDPR”), as applicable.
We collect and process personal data such as identifiers (e.g., name, email, IP address), subscription credentials, and usage analytics to deliver services, manage your account, and improve our platform. Our legal bases for processing include performance of a contract (Art. 6(1)(b)), compliance with legal obligations (Art. 6(1)(c)), and legitimate interests (Art. 6(1)(f)), where those interests are not overridden by your rights and interests.
If you are an EU, EEA, or UK resident, you have rights under the applicable data protection laws, including the right to access, correct, or delete your data, and to object to certain processing. To exercise these rights, please contact us at support@hoopsbi.com .
Your data may be transferred to and processed in the United States. We use appropriate safeguards, including Standard Contractual Clauses (SCCs) or other approved mechanisms, where applicable, to ensure adequate protection of your personal data during such transfers.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
[If you are a California resident, visit https://hoopsbi.com/ccpa-privacy-notice for more information about the retention periods that apply to the personal data categories we collect.]
Changes to Our Privacy Policy
We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the "last updated" date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.
Contact Information
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:
or via our toll-free number: 1-888-985-7520
To register a complaint or concern, please email support@hoopsbi.com .